Privacy Policy

Last update: July 3, 2023

This Privacy Policy explains how Dosh Trust collects, uses, and discloses your personal information when you make a purchase or visit our site. You consent to the collection and use of information in accordance with this policy if you choose to use our service. We collect personal information in order to provide and enhance our services. We will not use or disclose your information except as specified in this privacy policy.

Personal information we collect from your use of the site

We automatically collect certain information about your device when you visit our website, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you navigate the Site, we collect information regarding the specific web pages or products that you view, the websites or search terms that led you to the Site, and how you interact with the Site. This automatically collected data is referred to as "Device Information."

Personal information we collect from our customers



This includes, but is not limited to:

Identification details

Full name

Date of birth

Email address 

Address of mailing 

Telephone number 

IP address

Copy of your passport, identification card, or driver's license

Liveness verification of you

Address verification (utility statement)

Financial data ( Bank details, Credit card and debit card numbers, Transactional data)


Dosh Trust may request information about you from third parties in order to verify your identity and reduce the likelihood of fraud.

People to whom we disclose personal data

We collect information about our end users for the purpose of detecting and preventing fraud.

We only reveal your personal information when we have a good cause and when the law allows us to do so. Your Personal Information may be shared with a third-party service provider for this purpose.

Here are the categories of third parties with whom we share information:

Relevant government authorities or law enforcement agencies, if required by applicable laws and regulations.

Dosh Trust partners with banks, credit card companies, and other financial institutions.

Our partners who provide services for identity verification (client onboarding, client identity verification, including PEPs and sanctions).  

Retention of personal information

Your personal data will be stored for five years. To protect the security and privacy of your Personal Data, we take appropriate measures to prevent its loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Cookies

We use a browser feature known as a "cookie" to designate your computer a unique identifier. Cookies are typically stored on the hard drive of your computer. We use the information collected from cookies to evaluate the efficacy of our websites, to analyze trends, and to administrate the Platform. The information gathered from cookies enables us to ascertain, for example, the most popular areas of our websites and any access issues that our visitors may encounter. With this information, we can enhance the quality of your Platform experience by delivering more of the most desired features and information and by resolving access issues.

By using our Service, you consent to our collection and use of information about your device activity in accordance with our privacy policy.

The majority of web and mobile device browsers are configured to accept cookies by default. You can modify your browser settings to prevent the automatic approval of cookies or to receive a notification each time a cookie is set.

Additionally, you can learn more about cookies by visiting http://www.allaboutcookies.org, which contains additional helpful information on cookies and how to restrict cookies on various browsers and mobile devices. Please be aware that if you disable or delete cookies, you may not be able to fully utilize the Service.

Requesting and deleting personal information

You have the right to know if we store your personal information and to request a copy of it by contacting contact@doshtrust.com.

You may request the removal of your personal information by sending an email to contact@doshtrust.com. This request will be evaluated within thirty days.

A positive decision to delete data can only be made if it does not violate/conflict with our legal and regulatory requirements.

Changes

This policy on privacy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory purposes.

Contact

Dost Trust appointed a Data Protection Officer (DPO) owing to applicable data protection laws. Our DPO is the primary point of contact for data protection authorities.

Contact our DPO at dpo@doshtrust.com if you have any questions, comments, or concerns regarding our privacy policy and/or how we process your personal data.